Cancellation and Refund Policy
If you are dissatisfied with our services and plan to cancel such service, you can cancel with a notice written 30 days in advance.
Qdexi Global Solution LLP has created a name for itself in mobile app development services. Clients trust our services to establish their businesses online. We always deliver our clients flexible and high-quality applications, which can be easily deployed and we offer reliable and secured services. We have a Cancellation/Refund Policy for our clients that is mentioned below as follows:
Cancellation/Refund Policy
We want to help our customers in the best possible way. This is the reason for creating a thoughtful cancellation and refund policy. Customers or clients might feel unsatisfied because of varied reasons. If clients are unsatisfied with our services, they have the liberty of cancelling the projects and also ask for a refund from us.
Our main objective is the satisfaction of our clients. If you are unsatisfied with our services, you can ask for a cancellation. We provide cancellation services to our clients once we receive notice through emails or can send letters to our official address. After we receive the letter, our team shall analyze the matters in-depth and also advise you regarding the further process. For cancelling the services, we require 30-days notice in advance. Cancellation is applicable after 30 days. We do not charge anything for this cancellation from our clients.
Clients can ask for a refund once their services are cancelled. If the amount has been paid by credit cards, refunds shall be issued to the credit card offered during purchase. If payments have been made through any other payment method, refunds shall be made to the original payment option.
If the issue or problem arises from our side, clients shall receive an activation code within 7 days of receiving the request by our team. Thereafter the money refund process shall happen by our team.
Our Refund Process
Our refund policy includes the rules and regulations along with hassle-free refunds if clients are unsatisfied with our services. Refund policies safeguard the interest of clients and ensure a sage and transparent exchange process. Our refund policies try to establish a holistic approach of our clients towards our company.
We want to give our clients the best. Clients might ask for refunds. We have a refund policy wherein clients might ask for refunds within a month of receiving our services. Clients have to mention the reason why they want to cancel the order that they have placed with us. While requesting a refund, clients have to mention their names, contact details, and detailed payment mode.
It should be noted that we reserve the right to make a cancellation. If on careful consideration we find it fit to refund money to our clients, we shall initiate the process. We generally take some days to initiate the procedure. We reply to the queries of our clients promptly. We consider the requests quite seriously. Clients can reach out to us whenever they want. We look into the refund process and resolve the matter quickly. We shall make refunds to the original payment mode of the clients. Our payment gateways are safe and secure.
